The website surabhi.store is a online retail shopping website to take order of grocery and daily need products from its user and delivered within the city area of Indore, Madhya Pradesh, India. KRISHNA MARKETING is the sole owner of the website surabhi.store (“The Site”). On our website surabhi.store, we always respects USER’S privacy. This Privacy Policy provides succinctly the manner your data is collected and used by KRISHNA MARKETING on the Site. As a visitor to the Site/Customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by KRISHNA MARKETING in the manner provided in this Privacy Policy.
What type of information collected from you.
information used by Us
Account & Registration
All users have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing by contacting the customer service.
Pricing
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the Products prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
You Agree and Confirm
Cancellation by Customer on Site
You can cancel your order anytime up to the order status change to despeched. In such case you will refund your payments to your wallet. This amount can be used to pay your next order.
Returns & Refunds
We have no questions asked for return and refund, policy which entitles all our users to return the product at the time of delivery if due to some reason they are not satisfied with the product. We will take the returned product back with us and credit to your wallet for the value of the return products which will be credited to your account on the Site. This amount can be used to pay your next order.